Maritz Visser (University of Pretoria)
Maritz Visser has been working for the UP Library since 2011 and has an Honours Degree in BIS Information Science. He started in the Library's Digitisation Office, later moved to Cataloguing and is now their Electronic Resources License Administrator where he, among other things, maintains the electronic resources licenses in their License Manager module, as well as supply and maintain eBooks access to users on OCLC WorldShare.
Vanquishing dragons: overcoming challenges in providing access to eBooks
In tales from ancient days, brave knights and fierce warriors had to track down and slay dragons in order to get their hands on the riches and treasures the dragons guarded. Today, we as eBook Administrators have a very similar job in that we overcome challenges associated with eBooks, in order to take advantage of the value and benefits they hold. The difference however, between eBook Administrators and the knights of yesteryear, is that we do not only do it for ourselves, we do it for the users we serve.For users today, getting access to information is easier than ever before. A user will likely never think of how the information they are using became accessible in the first place. They will likely never know the possible struggles an eBook Administrator had to go through in order to make that information available.Just as each dragon is different or unique, so are the variety of problems we face – whether it is as simple as a broken or incorrect link, incorrect metadata used to describe an eBook or a problem originating from the vendor - each problem might require a different solution.This presentation will share ideas, stories, examples, and solutions that will help eBook Administrators to approach challenges associated with eBooks in a different light. After all, we are not mere eBook Administrators; we are modern-day dragon-slayers and we do it, because the rewards outshine any form of hardship we might face in our pursuit to make eBooks accessible to users!
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