Direct quotes show where another person's original thoughts, words, ideas, images etc have been used word-for-word in someone else's work.
Note: Quotes should be used sparingly as over quoting can suggest a lack of understanding of the text you are referring to. 10% of quoting is the acceptable amount.
Neo should aim to paraphrase information provided by an author in his own words rather than quote large amounts of their work verbatim as this helps to demonstrate to the reader Neo's understanding of the information.
Remember: When paraphrasing Neo must still acknowledge the source!
When quoting portions of published text, Neo must make use of quotation marks to separate the quoted text from his own writing. For instance, if Neo wants to include a statement from a published work in his essay then the sentence(s) must be included within quotation marks and may be introduced by such phrases as:
"Language is subject to change and is not caused by unnecessary sloppiness, laziness or ignorance" (Aitchison, 1981:67).
Note: This is the format for quotations less than 3 lines.
For quotations longer than 3 lines (11 pt) the following format (block quote format) should be used:
Pieterse’s (1992:31) quote on the nature of the stereotype sheds some light on stereotype: